Bhaktapur International Hospital (BIH) has taken another major step forward in its commitment to patient safety and service quality by hosting a comprehensive housekeeping training program in collaboration with NGSS. The training, held on hospital premises, was designed to equip hospital housekeeping staff with essential knowledge on modern cleaning systems, sanitization protocols, and infection prevention techniques.\
Key Focus Areas of the Training
This structured training covered a comprehensive range of modules critical to modern hospital operations. The core focus areas included:
🔹 Introduction to Hospital Housekeeping
- Defining the role of housekeeping staff within a clinical setting
- Standard procedures and responsibilities aligned with healthcare safety protocols
🔹 Infection Control & Disinfection Protocols
- Best practices to prevent healthcare-associated infections (HAIs)
- Demonstrations of advanced disinfection methods, including:
- UV-V Sterilization Technology
- Use of eco-friendly cleaning agents and equipment
🔹 Waste Management Systems
- Proper segregation and disposal of medical waste
- Managing biohazard and non-biohazard waste effectively and safely
🔹 Sustainable Practices & Environmental Responsibility
- Reduction of chemical and plastic use
- Promoting greener cleaning solutions for a healthier hospital ecosystem
🔹 Patient Interaction & Safety Standards
- Maintaining hygiene in high-risk areas
- Patient-centered communication and ethical conduct during cleaning routines
- Use of Personal Protective Equipment (PPE) and safe movement practices
Elevating Hygiene Standards in Healthcare
In healthcare, cleanliness is not just about appearance — it’s a critical layer of defense against infection, patient complications, and staff exposure. At Bhaktapur International Hospital, maintaining a clean, safe, and healing environment has always been a top priority.
“Hygiene is the foundation of healthcare safety. It affects not only the patients’ recovery, but also the health and morale of the entire hospital ecosystem,” said Ram Kumar Shrestha, Senior Medical Director at Bhaktapur International Hospital.
“By investing in advanced housekeeping training, we are investing in the safety, dignity, and trust of our community.”
The NGSS-led training introduced hospital support staff to international standards of sanitation, waste segregation, biohazard handling, and sustainable cleaning practices, ensuring every ward, floor, and facility meets and exceeds regulatory hygiene benchmarks.
Respecting and Empowering Our Workforce
BIH has long emphasized the value of its employees — not just clinicians and specialists, but every team member who contributes to care delivery.
“A hospital cannot function without the discipline, effort, and integrity of its housekeeping staff. They are frontline workers in their own right. Their work directly impacts health outcomes,” said Shrestha.
“We believe in treating every role with respect, and that includes providing our staff the opportunity to grow professionally.”
The program also reflects the hospital’s commitment to job creation and local empowerment, offering long-term skill development opportunities for support staff.
More Than Healthcare – A Commitment to Society
Bhaktapur International Hospital operates as a social enterprise, placing health impact above commercial incentives. The housekeeping training is just one of several internal quality initiatives that align with BIH’s vision of being a people-first institution.
With a 24/7 operating schedule, state-of-the-art diagnostics, and a reputation for affordability and excellence, the hospital serves as a vital bridge between the public healthcare system and the private sector — offering government-rate services with superior care quality.
Ongoing Commitment
This training marks the beginning of a series of efforts aimed at enhancing operational safety, reducing hospital-acquired infections, and ensuring that patients and visitors alike feel confident in the care they receive.
For further information, inquiries, or collaboration opportunities:
Contact
Phone: 01-6637271 / 01-6637171
Website: www.bihospital.org
